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PRIVACY POLICY

We at Alpha Natural Resources, Inc. and its subsidiaries ("Alpha") are committed to maintaining the privacy and security of visitors to our website. Through this privacy policy, Alpha wants to assure you of our commitment to privacy and security.

 

Our privacy philosophy is based on the concept of fair information practices. This means we provide visitors to our website with notice of how we manage information so that they can have a more informed understanding of how we operate.

 

 

NOTICE

If we collect information about you, we will tell you what information is being collected, how, by whom and for what purposes.

Through this statement and our Web pages, we let you know what types of information we collect from and about you, the types and intended uses of such information, and the types of third parties to whom the information may be disclosed. If we collect information from you, we clearly identify the information that is necessary to fulfill your request and the optional information that is used to deliver tailored information to you.

 

When you visit our site, we may collect information about your use of our site through "cookies". Cookies are small bits of information transferred to your computer's hard drive that allow us to know how often someone visits our site and the activities they conduct while on the site. The information collected by cookies allows us to monitor how our customers are using our Web site. If you simply want to browse, you do not have to accept cookies from us. However, if you wish to take advantage of specific services offered online, we may require you to accept cookies placed by a third party supporting this activity on our behalf. We also capture the paths taken as you move from page to page (i.e., your "click stream" activity).

 

Information we collect on alphanr.com may be used to enhance your use of this web site in ways like these:

  • Arrange the web site in the most user-friendly way
  • Customize your browsing experience of this web site
  • Respond to your question or suggestions

Disclosure of personal information for legal purposes and protection of alphanr.com and others:
We reserve the right to share your personal information with third parties if required to do so by law or if we believe such action is necessary in order to: (a) conform with the requirements of the law or to comply with legal process served upon us; (b) protect or defend our legal rights or property, alphanr.com, or our users; or (c) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions of using alphanr.com.

 

Linking To Other Sites:
Please remember that when you use a link to go from alphanr.com to another web site, the alphanr.com Terms & Conditions and this Privacy Policy are no longer in effect. Your browsing and interaction on any other web site, including any site that has a link on alphanr.com, is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.

 

CHOICE

We will give you options about how the personal information that you provide us may be used.
Before we use your personal information for any purpose, we will give you choices about whether or not to allow us to engage in that use. We will give you the opportunity to keep us from using or sharing the personal information that you have provided to us for purposes other than to fulfill your request. To exercise this choice, we will allow you to notify us of your preferences during the information collection process.

If there are third parties that process Alpha data, we will require them to hold all personally-identifiable information confidential, and to use our customer information only for the purpose of fulfilling their business obligation. We do not sell personally identifiable information to third party marketers.

 

SECURITY

We use recognized industry safeguards to protect personally identifiable information from unauthorized access or use.
We will employ industry recognized security safeguards to protect the personally identifiable information that you have provided to us from loss, misuse and unauthorized alteration. If you are required to transmit sensitive information (such as social security and/or credit information) to us through our Web site, we will provide you access to our secure server that allows encryption of your data as it is transmitted to us.

We will protect personally identifiable information stored on the site's servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices.

 

ACCESS

We will let you update your personal information that you have provided to us. We will also take steps to make sure that any updates that you provide are processed in a timely and complete manner.
If we collect personal information through our sites, we will maintain the information and allow you to update it at any time. We will continue to work on better methods of accessing your information to increase your access to it for update purposes. Note that our site may contain links to other sites that are beyond our control, and that you may want to read that sites' privacy policy before entering information.

 

CUSTOMER SERVICE & RECOURSE

We will tell you how you can contact us regarding our privacy statement and practices.
If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy and the security of information, please send an e-mail to webmaster@alphanr.com or call us at 866-322-5742.

Our mailing address is:

One Alpha Place

P.O. Box 16429

Bristol, VA 24209

ATTN: General Counsel

 

We retain the flexibility to update this policy.
Alpha may periodically update this policy to describe how new Web features may affect our use of your information and to let you know of new controls and features that we may provide you. Alpha will NOT apply changes to this policy retroactively to information Alpha has previously collected.